What Our Customers Say

 
 
 
 
  
 
Excellent5.082 reviews
 
5.0
 
Excellent82 reviews
 
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 Posted on Google  
 
  
 
 
 Shana Cletcher 
 
September 6, 2026
 
 
  
 
I contacted Jones for a saturation spot in the yard due to an underground leak and they were responsive and timely in getting back as well as getting on site as fast as possible to find the cause and offer a solution that didn’t break the bank. They were caring of addressing the issue as much as the property’s integrity and very professional. I worked with Graham and Jace and I really can’t recommend this company enough.
  
 
 
 
 
 
 
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 Arianna League 
 
August 31, 2026
 
 
  
 
Excellent work! Works hard and honest as can be! Definitely recommend them to anyone interested!
  
 
 
 
 
 
 
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 Jenifer Loggins 
 
August 17, 2026
 
 
  
 
These guys did an amazing job! super quick to come to the rescue when they say they are coming to help with septic/ plumbing issues. I got to work with Corey, Graham and Josh who are all very knowledgeable in diagnosing problems, very hard working and they are also kind. they have all of the equipment needed to fix what needs to be done. They also came out and replaced septic pipes in layers of churt rock in the middle of a heat advisory and did a thorough job with great attitudes. Very helpful, professional and well priced. Would highly recommend this company and won’t call anyone else again!!
  
 
 
 
 
 
 
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 chad casey 
 
August 15, 2026
 
 
  
 
Corey Jones and his crew does excellent work.  I just had to have my field lines replaced, it was the first time for me ever having to do this. Corey was very  understanding and explained every step I needed to do .they are reasonably priced and completed the job in little over a day. I don't have one complaint and would highly recommend
  
 
 
 
 
 
 
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 Theresa Johnson 
 
May 19, 2026
 
 
  
 
Requested septic install and these guys Harvey, Graham, and Corey, immediately responded. They showed up and performed these work beyond what I expected even when they were on a tight deadline. Answered all my questions and gave me tips on maintaining the system. Very professional and organized. I highly recommend them.
  
 
 
 
 
 
 
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 Dan 
 
February 7, 2026
 
 
  
 
Corey helped us find the issues with our septic system and provided options for fixing it. Very professional and very knowledgeable.
  
 
 
 
 
 
 
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 Richard Dzedzej 
 
February 5, 2026
 
 
  
 
When my regular company said it would take a week to get to us, I called Jones.
The showed up as promised, left jobsite better then when they arrived.  Will use next time.
  
 
 
 
 
 
 
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 Amber Hogan 
 
January 27, 2026
 
 
  
 
These guys are amazing!!! They were so quick to help during our crisis replacing our field lines after they suddenly clogged and overflowed my basement. The price was very reasonable. These are such good honest down to earth men. I can not being to give them enough praise! Would 1000% recommend them!
  
 
 
 
 
 
 
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 Brandi 
 
September 17, 2025
 
 
  
 
Josh is a lifesaver and is absolutely amazing. He knows what he’s doing, and so do the guys that work with him. To say they were quick and efficient is an understatement. I may have got lucky, but they reached out to me quickly after sending an email and came out after I called them. If you are having plumbing or septic issues, these are the guys you want. If pricing is an issue, don’t be afraid to talk to them. They are open and honest about the work and the costs. Their pricing is definitely worth their time, and Josh is the man I will be calling for future plumbing issues. You wont be disappointed in them.
  
 
 
 
 
 
 
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 liz whitmire 
 
July 7, 2025
 
 
  
 
We highly recommend this company. We live in Boaz. Jones is a very dependable and professional company. They returned my call quickly and was out to hook us to the city sewer very fast. Their quote is below anyone else. If you need a plumber, we highly recommend Jones sewer & septic service.
  
 
 
 
 
 
 
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 Kelvin Smith 
 
April 25, 2025
 
 
  
 
These guys are awesome. I had the pleasure in working with Corey and Graham. They were the first to actually come to Hayden, AL for me. They answered all of my questions. They also taught me many things about owning a septic system and how to maintain it in the best conditions. I will use them for any future needs.
  
 
 
 
 
 
 
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 ed emerson 
 
February 11, 2025
 
 
  
 
Very very excellent work and high degree of competence. Great attitude!
  
 
 
 
 
 
 
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 Josh Weichman 
 
February 11, 2025
 
 
  
 
No one better than Corey with Jones Septic! Won’t be calling anyone else for future plumbing needs.
  
 
 
 
 
 
 
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 Jon Lowe 
 
January 30, 2025
 
 
  
 
Corey and team did a great job installing a septic system for me! They were on time and very professional. Definitely recommend them to anyone for all your plumbing needs! 10/10.
  
 
 
 
 
 
 
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 Jake Thomas 
 
January 30, 2025
 
 
  
 
Prompt response and professional work. Would recommend them to anyone!
  
 
 
 
 
 
 
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 RB3 
 
January 20, 2025
 
 
  
 
Called Corey with Jones Septic and Plumbing to replace my hot water heater. His team responded professionally and had me with hot water again quickly. Great service, fair pricing, and a smooth experience. Highly recommend!
  
 
 
 
 
 
 
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 Bethany Brasfield 
 
December 28, 2024
 
 
  
 
We moved our trailer to a lot that I was told all the utilities were there and available for connection. Come to find out everything would have to be ran. Our plumbing was the last one we connected and every plumber I called just gave me the run around or was way too costly. Then I found Jones Plumbing. Corey the owner came out immediately to locate and connect our plumbing to the septic tank. He and his crew are very professional and worked quickly for us to have our plumbing-4 hours. I will definitely be using the company again and be recommending him to everyone I know!!!
  
 
 
 
 
 
 
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 Chad B 
 
December 1, 2024
 
 
  
 
Very professional! Great price and great service! Very honest and dependable! They took the extra time to besure they were giving us the best service by ensuring they could repair our system without replacing.
  
 
 
 
 
 
 
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 Courtney Scott 
 
November 28, 2024
 
 
  
 
Corey and his team were extremely professional.   They completed their work promptly, meticulously and maintained a personable attitude throughout the project. The pricing was very reasonable. Corey’s integrity shows through in his team and workmanship. I will be using Jones Septic and Plumbing for any future plumbing needs.
  
 
 
 
 
 
 
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 Tim and Brandy Serena 
 
October 24, 2024
 
 
  
 
Had a sewer line issue that I thought I could “fix myself”… Turns out I could not… I made a call to Corey Jones and he was out the next day and able to repair in about 2 hours what I spent 2 full weekends fighting and wasting money.  Couldn’t have asked for better, more honest or fair service!  I will definitely make a call to him first if/when I ever run into any other plumbing problems!!
  
 
 
 
 
 
 
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 AMANDA HUGHES 
 
October 22, 2024
 
 
  
 
Jones Septic and Plumbing promptly fixed a leak I had. Easy to communicate with, and great customer service! Will definitely use them again when I need a plumber.
  
 
 
 
 
 
 
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 Jeremy Hyde 
 
September 26, 2024
 
 
  
 
I can’t say enough good things about Corey and his crew. Professional, courteous, and fair - and they stay late until the job is finished. Corey has all the equipment, know-how, and manpower to get the job done and get it done right for a fair price with no surprises.
  
 
 
 
 
 
 
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 Elizabeth Sullivan 
 
August 18, 2024
 
 
  
 
I've used these guys for septic and plumbing they are extremely prompt. They come when they say they're going to come, they do the work they say they're going to do and they do it at a fair price. I can't say enough good things about them!!!!
  
 
 
 
 
 
 
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 Katelyn Harris 
 
July 23, 2024
 
 
  
 
Overall great company with good morales. All of the workers and owner are fantastic guys highly recommend. They did an amazing job fixing a sewer pipe breakdown on my property.
  
 
 
 
 
 
 
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 Chuds 
 
July 22, 2024
 
 
  
 
I have nothing but good things to say about Corey. He is quick to respond, and always happy to answer any questions you have. I would highly recommend Jones Septic. They do great work.
  
 
 
 
 
 
 
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 Lisa Blackwell 
 
July 22, 2024
 
 
  
 
Cory Jones and his team came and assessed my septic situation within a short time after I first contacted them. They gave me options, rather than just one fix that would cost me more than I could afford. They took the time to explain the situation in terms I understood. Cory is a man of honor and faith. I appreciate doing business with someone who has high standards and is trustworthy. I highly recommend Jones Septic and Plumbing for your home needs.
  
 
 
 
 
 
 
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 Mike Gray 
 
July 13, 2024
 
 
  
 
If you need any septic work done you can't go wrong with Jones Septic top notch company Corey is friendly and honest to details he will make it right for you and you can't beat his prices please give him a call you want go wrong I promise. 👍
  
 
 
 
 
 
 
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 Ketia Evans 
 
May 22, 2024
 
 
  
 
Corey and his crew were quick and efficient and handled what had become a very stressful situation to us with ease and skill. They also offered us a cheaper solution than previous companies due to their extensive knowledge. We highly recommend Jones Septic!
  
 
 
 
 
 
 
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 Vicki Ellis 
 
May 9, 2024
 
 
  
 
Corey came out quickly as promised and did an excellent job replacing our old field lines .
  
 
 
 
 
 
 
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 Adam LeBerte 
 
April 10, 2024
 
 
  
 
Great experience with Jones septic! Corey and team were professional and saved us from added costs being knowledgeable in their service. Would absolutely recommend.
  
 
 
 
 
 
 
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 Scott Schrandt Sr. 
 
April 2, 2024
 
 
  
 
Outstanding service. Corey came out to evaluate my septic field issues. He dug up parts of the field and showed me where my problem was. He never tried to upsell me, He came out on April 1st 2024 and proceeded to install a new field. At different times he would stop and explain what was happening, and even regraded some of my land to redirect water away from my new field. Absolutely satisfied with his work, attention to detail, and professionalism. Highly recommend his service.
  
 
 
 
 
 
 
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 Mary Dunn 
 
April 2, 2024
 
 
  
 
Got the job done in a timely fashion and for a great price!
  
 
 
 
 
 
 
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 Jana Duke 
 
March 9, 2024
 
 
  
 
Corey and his crew came out quickly, worked us in, and were very quick and efficient at getting us repaired. Friendly and knowledgeable and do great work! Highly recommend them!
  
 
 
 
 
 
 
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 Austin Russell 
 
February 23, 2024
 
 
  
 
Needed a 50 year old tank replaced and had a flawless experience. Highly recommend.
  
 
 
 
 
 
 
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 paul bach 
 
February 19, 2024
 
 
  
 
Saved my Thanksgiving, Blessings
  
 
 
 
 
 
 
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 Cory King (CBKing) 
 
December 29, 2023
 
 
  
 
Great company to work with! They went above and beyond for us. I will recommend them to anyone and will continue to use them from now on!
  
 
 
 
 
 
 
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 Lisa Bach 
 
December 29, 2023
 
 
  
 
Communication was the best!!!
The work he did was even better!!
He said he would get it done b4 Thanksgiving and HE DID, even tho I didn't get the permit until 3 days b4 Thanksgiving!
We are so very greatful and we highly recommend him.
  
 
 
 
 
 
 
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 Kristina Hodges 
 
November 19, 2023
 
 
  
 
We had a really good experience with Jones Septic and Excavating. We had several companies come out and no one else was able to fix our problem. Corey made sure to get it figured out after 2 years of others failing and got us set up so we wouldn’t have any more septic issues.
  
 
 
 
 
 
 
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 Ryan Alexander 
 
September 6, 2023
 
 
  
 
We had to have our 50 year old field lines replaced. Very professional, polite and kind people to work with and they explained everything well and didn’t mind answering questions. They also cleaned up very well after themselves. Fantastic company and people, I totally recommend them.
  
 
 
 
 
 
 
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 Justin Maynor 
 
September 6, 2023
 
 
  
 
Super nice guy, would definitely recommend.
  
 
 
 
 
 
 
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 Chace Davis 
 
September 3, 2023
 
 
  
 
Good work done by these guys. I recommend them if you need service.
  
 
 
 
 
 
 
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 Ruth Smith 
 
August 22, 2023
 
 
  
 
Corey answered my call on a Friday morning; came that afternoon to assess problem.  Problem was corrected by Monday afternoon.  Thanks for great service!
  
 
 
 
 
 
 
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 Jay Mayne 
 
August 14, 2023
 
 
  
 
So far my experience has been great I’d definitely recommend them.
  
 
 
 
 
 
 
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 Jason McKenzie 
 
August 9, 2023
 
 
  
 
Corey helped me out of a bad situation with a historic home we have been in the process of restoring in Mountain Brook! As always expected with an older home, they are absolutely full of unwelcome surprises and unexpected expenses! Field line failure is definitely one that I never saw coming. That being said, Corey was sensitive to the situation and went above and beyond to quickly get me set up with a new system. I would highly recommend this company to anyone needing septic services as I truly felt I was given honest options and every attempt was made to avoid unnecessary expenses. I was impressed with the speed and thoroughness of their work and absolutely appreciated being explained every detail of the work they were performing... as well as showing me exactly how my system functions. I now know more than I ever wanted to about how septic systems work, but I value the information! I have always been nervous about owning a home with a septic system (as this is my first time) but these guys have given me a peace of mind going forward, knowing I now have experts in my back pocket if any issues arise in the future! Thanks for such a great job!!!
  
 
 
 
 
 
 
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 corie M 
 
August 4, 2023
 
 
  
 
From the start he always kept in touch and updated us on when he would be available. If any issue came up he would let us know immediately. They are on time and very professional. We would highly recommend using them for all your septic and excavating needs.
  
 
 
 
 
 
 
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 Johan Velez 
 
July 28, 2023
 
 
  
 
We consulted three (3) separate companies to resolve an issue with our septic tank where water was back flowing into our basement. He was the most professional and willing to provide different alternatives to solve the issue not just just pushing for the most expensive one from the beginning. After the work was performed we discovered additional issues and Corey was here the next business and immediately resolved it keeping us informed at all times and consulting every step. I would definitely recommend him to anyone having septic tank issues
  
 
 
 
 
 
 
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 Tammy tcousins523@centurytel.net 
 
July 28, 2023
 
 
  
 
Corey and his team are the best!!! They did an excellent job and were even able to help me obtain financing. I could not be more pleased with all of the work they did!
  
 
 
 
 
 
 
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 Todd Sobel 
 
June 23, 2023
 
 
  
 
I recently had the pleasure of working with Jones Septic LLC for the installation of a septic tank at my residence, and I must say that my experience was nothing short of outstanding. From start to finish, they exhibited an unparalleled level of professionalism, expertise, and dedication to customer satisfaction.

The team at Jones Septic LLC was prompt and efficient throughout the entire process. They arrived on time and wasted no time getting to work. Their knowledge and expertise were evident as they assessed the best location for the septic tank installation, taking into account both functionality and environmental considerations.

What truly impressed me was the meticulous attention to detail exhibited by the team. They carefully planned and executed every step of the installation, ensuring that the septic tank was positioned correctly and in compliance with all relevant regulations. Their expertise was evident as they expertly handled the excavation, ensuring minimal disruption to my property.

Moreover, the entire crew was friendly, approachable, and always willing to answer my questions. They took the time to explain the installation process and provided valuable insights into the maintenance and care of the septic system. Their patience and willingness to educate me on the subject demonstrated their commitment to exceptional customer service.

The quality of the work performed by Jones Septic LLC is exceptional. The septic tank they installed is robust and built to last, giving me peace of mind for years to come. They utilized high-quality materials and followed best practices throughout the installation, which is a testament to their commitment to delivering top-notch results.

I would like to extend my gratitude to the entire team at Jones Septic LLC for their professionalism, expertise, and outstanding service. They exceeded my expectations in every aspect and made the septic tank installation process hassle-free. I wholeheartedly recommend their services to anyone in need of septic tank installation or related services.

If you're looking for a reliable and reputable company to handle your septic system needs, look no further than Jones Septic LLC. Their dedication to quality, attention to detail, and exceptional customer service make them the top choice in the industry. Thank you, Jones Septic LLC, for a job well done!
  
 
 
 
 
 
 
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 George Sweatman 
 
June 19, 2023
 
 
  
 
Got quotes from four other companies and noone wanted to do the job. Corey got the the job done in a record time and for a better price the other companies wanted. Great guy and great work.
  
 
 
 
 
 
 
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 Andrew Balogh 
 
June 17, 2023
 
 
  
 
Amazing job they did very happy with everything I would highly recommend them to anyone will only use them for my septic needs I’m very appreciative of them
  
 
 
 
 
 
 
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 Holli Mock 
 
June 14, 2023
 
 
  
 
Cory was a good communicator, kept us up to date on the plans and status. They were efficient, finishing earlier than I expected and easy to work with. I would definitely use this company again and I would highly recommend them.
  
 
 
 
 
 
 
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 Hannah Chapman 
 
June 7, 2023
 
 
  
 
Corey provided fast and friendly service. The quality of his work is spectacular. I would recommend Jones Septic and Excavating again and again!
  
 
 
 
 
 
 
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 Michael Sciandra 
 
May 28, 2023
 
 
  
 
I had actually hired another guy before Cory which was a big mistake. He kept giving me the runaround and putting me off. I called Corey up one day because I was tired of waiting. He came out that same day and gave me a written estimate. The following week he came back completed the work. He actually came back on the second day to finish by himself because his helpers would not get out of bed. I highly recommend Corey. He is honest, dependable, reasonably priced, and he gets the job done no matter what.
  
 
 
 
 
 
 
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 Shelton Barrs 
 
May 27, 2023
 
 
  
 
Very courteous and professional. Job ended up being a little more involved than expected but they handled it with no problem. Will definitely use them again if the need arises.
  
 
 
 
 
 
 
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 Trey Short 
 
May 26, 2023
 
 
  
 
I can’t say enough good things about Jones Septic. Corey did a very large engineered system for our church and not only was the price better than anyone else, but the install was clean and flawless! I have also gotten the opportunity to work alongside him on some other projects (I’m an electrician) and he is a joy to work with. Everything about his company is top notch and done with care and excellence!
  
 
 
 
 
 
 
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 Jimmy Fortner 
 
May 26, 2023
 
 
  
 
I called Mr. Jones to install a septic tank system. Not only was the price great His work was performed in a professional manner. The install only took 1 day and he left the job site in very good condition. If I ever need anything else done he will be my 1st call.
  
 
 
 
 
 
 
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 Shelby Seale 
 
May 25, 2023
 
 
  
 
We had a septic tank installed and it wasn't easy because of all the rock where we live. I really appreciate how much effort they put into the job and never felt out of the loop with any decisions that had to be made. They're the first people I'll call if I need anything else done or repaired.
  
 
 
 
 
 
 
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 Amber Newport 
 
May 10, 2023
 
 
  
 
If I could give Corey and his helpers 5,000 stars, I would! Without hesitation!

This business is pure EXCELLENCE.

I’ve had good experiences with businesses many times, but the experience my family and I had with Corey Jones will never be forgotten.

Corey was professional, humble, precise, time efficient and extremely communicative. Him and his workers were very kind and informative throughout the whole process. Corey took the stressful parts of this process and handled every bit of it. My family and I didn’t have to do anything, Corey took care of it all.

I know the cliche saying “you get what you pay for”… But in this case.. He was the cheapest price in town and he outperformed ANY small business we have ever dealt with. Corey is a PHENOMENAL businessman and human being all around.

I honestly could not recommend him more if I tried.

Thank you Corey! We are forever thankful!
  
 
 
 
 
 
 
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 Geoff Lowe 
 
May 6, 2023
 
 
  
 
Cory was very professional, knowledgeable, and persist in solving problems. It was easy to see why he was recognized by the Blount County Health Deptartment as being professional. We had no questions because he thoroughly explained his plans. Although our project took two days, it is understandable due to limitations from weather. I highly recommend Cory for all your septic needs.
  
 
 
 
 
 
 
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 Michael Welch 
 
May 4, 2023
 
 
  
 
Great service. Friendly, very personable, very informative, explained everything and does what he says he will do.
  
 
 
 
 
 
 
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 Joshua Vacek 
 
May 4, 2023
 
 
  
 
Corey was extremely polite and professional. He arrived exactly when he said he would and at a very affordable rate to! I would definitely recommend this this company to anyone with septic issues.
  
 
 
 
 
 
 
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 Chris Stover 
 
May 1, 2023
 
 
  
 
Cory jones is very professional, respectful, man, listen to are concerns, he did a fantastic job, HIGHLY RECOMMENDED!!!!!!
  
 
 
 
 
 
 
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 Tim Hall 
 
March 17, 2023
 
 
  
 
Great response time, very knowledgeable, great price, and quality installation. I would highly recommend them to anyone.
  
 
 
 
 
 
 
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 Herb McElroy 
 
March 8, 2023
 
 
  
 
I called an spoke with Corey just after lunch about repair of my septic system drain field leak.   He happened to be working close by an asked if could meet me that afternoon.  We met and discussed repair plans, options, and pricing before he began work.  He identified the problem and completed repair by working late that evening.
Great job.  Thanks

The cost of repair was as discussed. I would recommend his work.
  
 
 
 
 
 
 
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 Terri 
 
March 2, 2023
 
 
  
 
Jones Septic is promptly with their service & reasonable price.
  
 
 
 
 
 
 
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 Tyler Corvin 
 
March 2, 2023
 
 
  
 
Professional, punctual, and great at what they do. They don’t cut corners and they don’t waste time. I would 100% recommend Jones Septic & Excavating to anyone in need of their services.
  
 
 
 
 
 
 
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 Thomas H 
 
February 5, 2023
 
 
  
 
Mr Jones was prompt every time. He was knowledgeable about the local codes and was able to save us money, compared to other bids. We were very happy when the total cost came in over $300 less than the estimate. I hope I never have septic and fill line troubles, but I will use this service if the case arises.
  
 
 
 
 
 
 
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 Marlene Lovell 
 
January 13, 2023
 
 
  
 
Very professional, took time to answer all my questions , did what they said they would do, I would use again and 💯% recommend them for any job!
  
 
 
 
 
 
 
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 Cam L 
 
December 30, 2022
 
 
  
 
Works fast and efficient. Great customer service! Would recommend for anyone needing septic tanks installed.
  
 
 
 
 
 
 
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 Michael Hardin 
 
December 29, 2022
 
 
  
 
Did very good work. I’m very pleased with there work
  
 
 
 
 
 
 
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 Cody Fowler 
 
November 9, 2022
 
 
  
 
One of the best guys I’ve had the fortune of working with. He’s an amazing guy. Takes a lot of pride in what he does. Extremely efficient from the start of the job to the completion of it. I’ve never had him do work for me personally but I have been party to a lot of his work.if ever I was to recommend a company it would be this one.
  
 
 
 
 
 
 
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 Bethany Robertson 
 
November 5, 2022
 
 
  
 
Very great company, would recommend to anyone.
  
 
 
 
 
 
 
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 Steven Matherne 
 
November 1, 2022
 
 
  
 
Quick service, great work, and reasonable price. Would definitely recommend.
  
 
 
 
 
 
 
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 xDONT_EVEN_TRYx 
 
September 27, 2022
 
 
  
 
Great job clean job everything looks great and works great
  
 
 
 
 
 
 
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 Dave Rockey 
 
September 24, 2022
 
 
  
 
Great attitude. Very knowledgeable and professional. I wouldn’t hesitate to call him for any future needs. I even recommended him to family
  
 
 
 
 
 
 
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 Jacob chappelle 
 
September 22, 2022
 
 
  
 
Great service at a great price. Showed up when he said he would show up and got the job done
  
 
 
 
 
 
 
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 Bart Cornelius 
 
September 22, 2022
 
 
  
 
The owner is honest and does quality work. I was impressed with his professionalism and price.